RESOURCES: Workplace Mediation

Alessandra, Tony and Phil Hunsaker. Communicating At Work (New York: Simon & Schuster) 1993.

American Bar Association. Guide to Workplace Law (New York: Random House, Inc.) 1997.

Blackard, Kirk and James W. Gibson. Capitalizing on Conflict-A Manager’s
Handbook (Palo Alto, CA: Davies-Black Publishing) 2002.

Collins, Sandra D. and James S. O’Rourke, IV. (series editor). Managing Conflict and Workplace Relationships-Managerial Communication Series (Canada: South-Western) 2005.

Costantino, Cathy A. and Christina Sickles Merchant. Designing Conflict
Management Systems-A Guide to Creating Productive and Healthy
Organizations (San Francisco: Jossey-Bass, Inc. Publishers) 1996.

Crawley, John and Katherine Graham. Mediation for Managers-Resolving Conflict and Rebuilding Relationships at Work (Yarmouth, ME: Nicholas Brealey Publishing) 2002.

Ezorsky, Gertrude (editor). Moral Rights in the Workplace (New York: State
University of New York Press) 1987.

Hirsh, Sandra Krebs. Work it Out-Clues for Solving People Problems at Work (Palo Alto: Davies Black Publishers) 1996.

Kottler, Jeffrey. Beyond Blame-A New Way of Resolving Conflicts in Relationships (San Francisco: Jossey-Bass Publishers) 1994.

Kovach, Kimberlee K. Mediation-Principles and Practice (St. Paul, MN: West
Publishing Co.) (2nd edition) 1999.

Johnson, Ralph A. Negotiation Basics-Concepts, Skills, and Exercises (Newbury Park, CA: Sage Press) 1993.

Kramer, Henry S. Alternative Dispute Resolution in the Workplace (New York: Law Journal Press) 1998, 2001.

Kraybill, Ronald S. with Alice Frazer Evans and Robert A. Evans. Peace Skills: A
Manual for Community Mediators and Peace Skills Leaders’ Guide (San
Francisco: Jossey-Bass) 2001.

Landrum, John F. Out of Court-How to Protect Your Business from Litigation:
Managing to Avoid Disputes and Resolving Disputes Cost-Effectively (New
Orleans: Headwater Press) 1992.

Lipsky, David B., Ronald L. Seeber, and Richard D. Fincher. Emerging Systems for Managing Workplace in Conflict-Lessons from American Corporations for
Managers and Dispute Resolution Professionals (San Francisco: Jossey-Bass
Inc. Publishers) 2003.

McWhirter, Darien. Your Rights at Work-Money…Your Job… Discrimination…
Privacy…When to Sue…State-by-State Checklists (New York: John Wiley &
Sons) 1989.

Scott, Gini Graham. Work With Me! Resolving Everyday Conflict in Your
Organization (California: Davies-Black Publishing) 2000.

Sleiku, Karl A. and Ralph H. Hasson. Controlling the Cost of Conflict-How to
Design a System for Your Organization (San Francisco: Jossey-Bass) 1998.

Trachte-Huber, E. Wendy. Negotiation-Strategies for Law & Business (Dallas: Texas Lawyer Press) 1995.